Marlann is coordination infrastructure for long-term care. It detects clinical events automatically, executes the chain of work that follows, and closes the loop every time, so nothing falls through the cracks.
The problem
Every clinical event - fall, medication change, hospital return - triggers a chain of required work: assessments, monitoring, documentation, notifications. This work is spread across multiple roles, shifts, and systems. It's required by regulation, but no system ensures it finishes.
wasted annually per site
Labour inefficiency, agency premiums, and regulatory risk create waste. For a 10-home operator, that is over $6 million every year.
staff time lost per week
Staff spend 1.5+ hours documenting and coordinating 20-40 incidents per week, diverting time away from direct resident care.
shifts filled by agency staff
Since coordination depends on memory, staff unfamiliar with these protocols create breaks in handovers and errors compound quickly.
How it works
Marlann runs continuously above your existing systems and executes clinical work end-to-end. When a clinical event occurs, it generates every required task, assigns it to the right person, and tracks it across shifts until it's confirmed complete.
Marlann detects care events from connected systems or conversations and extracts clinical context in real time.
Every required task is created, assigned to the right person with a clear deadline, and tracked across shifts until complete.
Required documentation is drafted automatically from captured context, not reconstructed at end of shift from memory.
Confirmed outcomes are written back to the EMR and other systems automatically, so the record stays consistent without duplicate work.
Our point of view
Manual coordination can no longer hold together long-term care among rising acuity, expanding regulations, and collapsing staffing levels. The work that runs care should run itself.
Read our full point of view →These are unscripted reactions from LTC leaders after seeing Marlann for the first time.
"This is excellent. Wow. I really like this. This would save a lot of time. A resident fall is multifaceted and when you're relying on memory, things can get missed. But this won't let you miss any required documentation because everything is listed."
"This would significantly decrease our administrative workload. A lot of our auditing is manual - we physically have to go in and confirm whether staff followed through. This is essentially our policy checklists built into the system. I don't think there's anything to compare this to. This feels like its own category."
See it for yourself
Book a 30-minute demo and we'll walk through a real clinical event from trigger to confirmed completion. We're onboarding a small number of early adopter homes in 2026. Spots are limited.