Every event triggers a chain of work.
Marlann ensures it finishes reliably.
Long-term care homes are required to deliver more care, more documentation, and more coordination than ever. Marlann ensures required work completes across shifts, roles, and systems.
Your EMR records what happened. It doesn't ensure what needs to happen next.
Post-COVID regulations have expanded what LTC operators must deliver - more care hours, more documentation, more Ministry reporting - without a comparable increase in operational capacity. The result is a structural gap between what homes are required to do and what they can execute.
Staff spend hours every shift on coordination overhead: tracking incomplete tasks, reconstructing handoff context, manually following up on care events that triggered work no one owned. The system records care, but no system ensures it completes.
Fragmented systems
EMRs, pharmacy feeds, labs, and scheduling tools operate in silos. No single layer sees, or owns, what happens between them.
Work lost across shifts
Handoffs are manual. Tasks started on one shift are invisible to the next. Care continuity depends on memory, not infrastructure.
Compliance exposure
Incomplete workflows surface as missed care hours, failed audits, and inspection findings. The risk compounds with every resident and regulatory change.
Labour overhead, not care
Coordination work consumes clinical time that should go to residents. Staff become task managers by necessity, not by design.
Detect. Generate. Route. Complete.
Marlann sits above your existing systems - reading events, activating the right workflows, and tracking every step to verified completion across roles and shifts.
Detect
Marlann listens continuously across your EMR, pharmacy feeds, labs, and scheduling systems - surfacing the events that should trigger work, the moment they happen.
Generate
The right workflow is created automatically, with the right steps, the right deadlines, and the right documentation tied to each event. No manual transcription, no missed dependencies.
Route
Each task lands with the right role on the right shift, surfacing in their queue, with full context, ready to act on. Cross-shift handoffs become structural, not memory-driven.
Complete
Every step is tracked to verified completion, with audit-ready documentation generated as a natural output. Nothing closes until the work is actually done.
Built for the execution layer. Not another tool.
No system replacement
Marlann integrates with your EMR and existing tools. Deployment is non-disruptive. Adoption is fast because we reduce work, not add it.
Labour costs, recovered
Facilities recover $100K+ in coordination overhead per site in year one. For multi-site operators, the math closes quickly.
Compliance without headcount
Expanded Ministry obligations are absorbed by the system. Marlann's audit-ready outputs document completion without additional administrative overhead.
Funding protection
Accurate acuity documentation is maintained as a natural workflow output, protecting the resident funding levels your organisation depends on.
Built for operators accountable for execution.
Marlann is for the people responsible for what actually happens across a home, or a chain of homes. Not IT. Not frontline staff alone. The operational leaders who need care to complete, not just be documented.
- Directors of Care and Directors of Nursing
- Multi-site operational leaders and COOs
- Care coordinators managing cross-shift continuity
- Administrators responsible for Ministry compliance
Ready to see what finished looks like?
Book a 30-minute demo to see Marlann in action, or join the waitlist to be first in line as we expand to new operators.
No commitment required. We work with LTC operators in Canada, starting in Ontario.